Access to Information

On 1 July 2010 new right to information legislation came into effect, the Government Information (Public Access) Act 2009 (NSW) (GIPA), repealing and replacing the Freedom of Information Act 1989 (NSW) (FOI Act).

As part of this reform, the GIPA Act:

  • upholds rights to information that are designed to meet community expectations of more open and transparent government;
  • maintains there is a presumption in favour of the disclosure of government information unless there is an overriding public interest against disclosure;
  • authorises and encourages government agencies to proactively release government information;
  • makes it possible for government agencies to release information informally, without the need to submit a formal access application;
  • requires that a government agency must release information unless there is an overriding public interest against disclosure;
  • provides applicants with review rights around information access decisions.

Release of information by Council under the GIPA Act will be determined by the public interest test. As provided by section 13 of the Act, there is an overriding public interest against disclosure of information if (and only if) there are public interest considerations against disclosure and, on balance, those considerations outweigh the public interest considerations in favour of disclosure.

You can find out more about right to information, the public interest test and the ways to access government information under the GIPA Act on the NSW Information and Privacy Commission website at  The IPC is an independent statutory authority responsible for overseeing the provisions of the GIPA Act. Please note the IPC does not and is unable to provide legal advice to stakeholders.

There are four ways in which government information is available under the GIPA Act:

1. Mandatory release:
Certain information, referred to as open access information, must be published on the agency’s website, free of charge.

2. Proactive release:
Beyond mandatory release, agencies are encouraged (and authorised) to release as much government information as possible.

3. Informal request:
Agencies are encouraged to informally release information, by excusing the need for a formal application (and fee) to be submitted.

4. Formal application:
This is the last resort if information is not accessible in any of the above 3 ways. Decisions made in response to formal applications can be reviewed.



Property Information Request Application Form

Open Access Information Register


How can I get council information?

Council is required to publish the following open access information under section 18 of the GIPA Act 2009:

GIPA Agency Information Guide – Date Adopted 20 July 2023 – Resolution 131-23 – Review 2025


Documents tabled in parliament

Policy Documents

Disclosure Log of Access Applications

Register of Government Contracts

Other information as prescribed by the regulations as open access (see below)

Council is required to publish the following additional open access information under Schedule 1 to the Government Information (Public Access) Regulation 2018 (NSW) (GIPA Regulation):

Information about council

Council Plans and Policies

Investment Register May 2024

Planning Register June 2024

Graffiti Register

GIPA Annual Report 2022-2023

GIPA Annual Report 2021-2022

GIPA Annual Report 2020-2021

GIPA Annual Report 2019-2020

Returns of interest for Councillors and Designated Persons

Under section 7(3) of the GIPA Act, Council is required to review its proactive release program at least every 12 months, to identify any information we hold that should in the public interest be made publicly available. Clear here to access the information Council has made proactively available.

Proactive Release of Information Program GIPA

The informal release provisions under section 8 of the GIPA Act provides Council with the authority to release information without the need for a formal access application.

Information can be informally requested from Council by contacting the Council’s Right to Information Officer on (02) 4830 1000.

Please note the GIPA Act provides no statutory timeframe by which informal requests must be decided within. Council is not required to disclose government information pursuant to an informal request and is also not required to consider an informal request for government information (s8(3)). Council can decide however by what means information is to be released in response to an informal request (s8(4)).

If information can’t be accessed through any of the above avenues, a formal access application can be submitted to Council. Council will request a formal application be made for information only as a last resort, likely necessary if an applicant asks for a large volume of information, if providing access would involve an unreasonable diversion of resources on behalf of Council (i.e. extensive search, retrieval from archives), or if the information sought involves personal or business information about third parties that must be consulted before the information can be released.

Section 41 of the GIPA Act lists the formal requirements for making a valid access application:

• it must be in writing on the GIPA Formal Access Application form sent to or lodged at Council;
• it must clearly indicate that it is an access application made under the GIPA Act;
• it must be accompanied by a $30 application fee;
• it must state a postal address in Australia as the address for correspondence in connection with the application;
• it must include such information as is reasonably necessary to enable the government information applied for to be identified.

Upon receipt of a valid access application, Council must give the applicant notice of its decision within 20 working days, although this time can be extended under section 57(2) to consult with third parties or retrieve information from archives. You may also be asked to pay a processing fee as per Council’s adopted fees and charges.  This covers the time needed to efficiently process  your application.  Council may ask you to pay up to 50% of the estimated processing fee in advance.  If you request a copy of information held by Council, Council may charge a fee to cover photocopying.  Please refer to Council’s Fees and Charges for more information.

Applicants aggrieved with a reviewable decision set out under section 80 of the GIPA Act have the right to request a review of that decision.

If you require any advice or assistance about access to information or information regarding the GIPA Act and GIPA Regulations you may contact the Information and Privacy Commission.

Disclosure log:

Identifies information and documents that have been released by a formal application process.

Formal access applications received that are likely to be of interest to members of the public, will be published in this disclosure log.  The disclosure log contains non-personal information only.

Please note that details of an application will not be included within the disclosure log until the application has been decided.


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